Mary Bennett-Harvey thought she was being clever. The Jacksonville resident found home-repair contractor Lickety Split through a flyer in the mail that included a coupon for an A/C system inspection. Why wait, she thought, until the systems aren’t working to get them checked out.
“[They had] fancy trucks all painted up and looking very corporate and like they knew what they were doing,” she recalled in an interview.
Bennett-Harvey, 76, made an appointment with Lickety Split in May 2025, just six months after her husband passed away, to inspect the A/C systems at the Arlington home they shared for 30 years. She said the inspectors told her both her upstairs and downstairs systems needed entirely new duct work even though she had never noticed a problem…