The Brief
- A Cobb County family claims their August water bill unexpectedly jumped from $120 to nearly $700 without any change in usage.
- Although a county technician found no leak, Cobb County Water System officials insist meter readings indicate an intermittent leak.
- The family is disputing the nearly $700 charge and waiting for direct follow-up from county water officials.
COBB COUNTY, Ga. – A Cobb County family is fighting a nearly $700 water bill after their monthly usage inexplicably spiked by 39,000 gallons.
Cobb County water bill spike
What we know:
The Lloyd family says their summer water consumption remained completely normal, but their August bill from the Cobb County Water System surged from a typical $120 to almost $700. Surprised by the sudden jump, Aimee Lloyd immediately contacted the water department, assuming the 39,000-gallon increase resulted from a billing error.
Water department customer service representatives questioned if the family had a running toilet, suggested reading the meter, and urged them to check for leaks. The family had their house assessed for leaks and put air into their line, but no leak was detected.…