When Audrey Kessler sells her home in Ravenna, Ohio, the $75 monthly bill from Ohio Valley Waste for trash service doesn’t stop. Even after she called, emailed, and filled out the company’s online form, the bills keep coming. How can she make them end?
Q: I closed on the sale of my home in Ravenna, Ohio, almost six months ago, but Ohio Valley Waste continues to bill me $75 per month for trash service.
I’ve called the company several times and a representative told me the account would be closed. I emailed three times and the third time, I received an autoreply that said my message was deleted without being read…