Confusion over utility bills have many who live in upstate New York wondering what changed.
“When someone calls in saying their bill is a little bit higher than normal, we always like to look at what the weather was for that billing cycle,” said Kari Kelly, a consumer advocate with National Grid.
For the billing cycles in December 2024 and January 2025, temperatures were colder than the previous year across the state, according to Spectrum News 1 meteorologists. In fact, December 2023 and January 2024 were much warmer than average…