ROCHESTER, N.Y. – “Glitch, after glitch, after glitch, after failure, after non-payment.”
That’s how families trying to access the new system that handles Medicaid home care payments describe the roll-out of it.
The Consumer Direct Personal Assistance Program, commonly known as CDPAP allows people with disabilities to hire their own personal caregiver, which can include a family member or friend. Recently, New York State overhauled the program in an effort to cut down on fraud and abuse…