A Schenectady, New York, woman thought she was getting an upgrade when she traded in her old SUV and drove off with a used Infiniti. Instead, she’s now juggling payments on a vehicle she left at a dealership, while the one she just paid for is barely drivable.
Heather Brown said she visited Broadway Cars LLC in Albany back on June 2
There, she traded in her 2015 Ford Escape, handed over $11,000 in cash toward a 2017 Infiniti QX60, and charged the remaining balance. Her new ride cost more than $15,000.
As part of the deal, the dealership was supposed to pay off the $3,600 still owed on the Escape.
Weeks passed. Her lender started calling. The dealership never paid off her old loan
She now owes two payments on a car she doesn’t have and has no idea where it even is.
When she asked the dealership’s owner, Fred DeRise, for the Ford back, she recalled he told her he had “loaned it out” and didn’t know its current location.
To make matters worse, the Infiniti turned out to be a mechanical nightmare
Brown said it barely started the first day she brought it home…