ALBUQUERQUE, N.M. (KRQE) – Albuquerque’s department of unarmed behavioral health responders is about to celebrate three years of working in the metro. From behavioral health to wellness checks, the Albuquerque Community Safety Department (ACS) was created to alleviate the amount of 911 and 311 calls.
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“When officers get on scene, when a police officer gets on scene and determines that this is a better call suited for ACS, they will send it over to us. What we do is we prioritize those officer requests, and we make sure we go out there, get to that individual… so that officer can go back into the field and respond to calls as well,” said Deputy Director of Field Operations at ACS Walter Adams.