RICHMOND, Va. — A Virginia veteran who spent more than three years trying to get disability benefits through the Social Security Administration finally got some good news after calling CBS 6.
Joseph Carle, 53, said he seemed to hit one roadblock after another trying to get approved for his benefits.
“A never-ending nightmare, ” Carle said about his odyssey through the Social Security Administration website and phone system.
He first applied for disability benefits back in 2021.
“I’ve gone through multitudes of doctor’s appointments, just question and answer sessions, things like that, but made no real progress,” he said.
After first waiting nearly a year, with countless resubmissions of documents, the Navy vet finally got a hearing date.
But when the time came, the judge couldn’t get his computer to work properly.
“Somebody in that whole catastrophe put down that the hearing never happened,” Carle said. “So I wound up getting my claim canceled.”
That meant Carle had to get the Social Security Administration to reinstate his claim.