D.C. rental assistance reopens with an appointment-based system

Update: The morning applications opened, hundreds of people lined up to get a limited number of appointments. When a Street Sense reporter visited the ERAP website, they waited 45 minutes to be let in. The website provided a phone number, which several people reported was down throughout the morning.

D.C.’s Emergency Rental Assistance Program (ERAP) reopened today after being closed for over a year, but those seeking help will encounter a new application process.

ERAP will transition from an online portal-based application system to an appointment-based system when applications reopen on Nov. 20 at 9 a.m. Eligible D.C. residents will now be required to schedule an appointment to apply for the aid, a change the city hopes will allow the program to remain open for a longer period of time…

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