After denials for son’s recommended therapy following brain tumor, 11Alive helps mom make progress in battle for coverage

ROSWELL, Ga. — For months, a Roswell mother has been fighting to get her son into a program his doctors say he needs.

But after getting nowhere with the insurance company, she reached out to the 11Alive Help Desk. For Shelley Sayre, it’s been a tough road.

It started when her son Spencer was diagnosed with a brain tumor. He and his two children ended up moving to Roswell where Shelley lives so she can help manage his recovery…

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