LONG lines, frustrated shoppers, and closed self-checkouts have become the new normal at some US stores.
The chaos follows a city ordinance meant to fight retail theft – but it’s leaving many stores unable to keep lanes open.
Long Beach, California, passed the “Safe Stores are Staffed Stores” law in September, requiring large grocery stores and pharmacies to have at least one staff member for every three self-checkout kiosks.
The rule also limits shoppers to 15 items per kiosk…