What are some of the biggest challenges building service contractors face? Participants from CMM’s 2025 Building Service Contractor (BSC) Benchmarking survey told us in their own words.
“The most critical issues facing BSCs in today’s competitive market include attracting and retaining skilled talent, balancing cost optimization with high service quality, and
adapting to rapid digital transformation,” wrote one participant. “Additionally, meeting evolving client expectations while maintaining operational efficiency and ensuring data security are major…