In May 2025, Wells Fargo denied Young’s fraud claim, saying her report was untimely.
An 83-year-old Texas grandmother says Wells Fargo has refused to reimburse her for nearly $15,000 stolen through check fraud, a dispute her family and local police say continues to cause distress more than a year after the theft was first discovered.
Billie Young, a Dallas elder, wrote a check for $14,952.52 in August 2024 to pay off her car loan. A second check for her electric bill was processed normally. However, she did not get the same confirmation for the loan payment. Young later learned that someone had altered the payee name and cashed it, her family told WFAA-TV…