The Brief
- A Cobb County family turned to a local news station for assistance after receiving a massive $700 water bill.
- The Cobb County Water System claimed the family went through 46,000 gallons of water in a single month.
- The water was shut off after the resident refused to pay, but utility officials later restored the service.
COBB COUNTY, Ga. – A Cobb County family turned to investigative journalists after utility officials shut off their service over a massive, disputed $700 water bill.
Cobb County water dispute
What we know:
A local family has their water running again after a three-day service disconnection stemming from a $700 utility bill. The Cobb County Water System claimed the home went through 46,000 gallons of water in just one month, according to broadcast records.
The resident, Shannon Thompson, strongly disputed the usage and spent hours on hold with the utility provider over the last six months. Thompson said her bills fluctuated from 46,000 gallons down to 18,000 gallons, and then to 7,000 gallons, noting that her suspected leak “magically” fixed itself. …