Regina Lee says an oil change turned into a dispute that has left her without a vehicle and without answers. The Georgia woman claims the service visit ended with the destruction of the engine in her 2022 BMW X3.
The case was brought to public attention through an investigation by WSB-TV in Atlanta, whose report examined both Lee’s experience and concerns raised by other customers. The station’s coverage aired in mid-June 2026 and has since drawn attention online.
Lee used the BMW as part of her private car rental business. The SUV represented both transportation and a source of income tied to her day-to-day operations…