ATLANTA — Shoppers at one of the nation’s largest grocery chains may be unknowingly paying more for groceries. An in-depth investigation by Consumer Reports and two news organizations found that customers were often charged higher prices at the checkout than those listed on store shelves.
Consumer Reports sent shoppers to 26 Kroger-owned stores in 14 states and Washington, D.C. to compare price tags against receipts. On average, shoppers were overcharged $1.70 per sales item, or 18.4% more than the advertised price.
The investigation, in partnership with The Guardian and the Food and Environment Reporting Network, was launched after Kroger workers in Colorado, currently in union negotiations, alleged widespread and long-standing price label errors…