Have you ever wondered how exactly your Amazon packages get to your door, sometimes even on the same day? Well, it’s a complex system that relies on efficiency, and Amazon has expanded its free Amazon tours program to Georgia to give customers a glimpse behind the scenes. The tours are available to schedule online for Mondays, Tuesdays, Thursdays, and Fridays at 9 a.m. and 1 p.m.
Ahead of Amazon Prime Day on July 8-11, The Atlanta Voice scheduled a tour of the ATL 2 fulfillment center at 2255 West Park Place Boulevard in Stone Mountain during the program’s first month to learn more about the state-of-the-art robotics facility and what happens when you click buy. The facility, which opened in October 2020, has become a top ten shipping building in the world due to its geographic location in Atlanta.
During the tour, associates and managers will give you an inside look at how everything operates, taking you safely around the facility while explaining the ins and outs.
The 640,000 square feet building has four floors. Workers receive sort, pack, and label items on the first floor. A mix of AI, robotics, and the human workforce operates on the second through fourth floors. Workers are split up into pick and stow stations. Pick stations receive orders when they arrive, pick the products, and place them into yellow bins. This is done with the help of many robots that roam around in a sequence, bringing products to the associate. At stow stations, products are then placed in coded bins and entered into the inventory so they can be located when needed…