Midtown Atlanta apartment residents scared when they needed to call 911 during phone outage

Residents of a Midtown Atlanta apartment complex experienced a frightening situation last weekend when a fire broke out, and they encountered difficulties reaching 911.

The fire occurred just before 8 PM on Saturday at an apartment complex on North Avenue. Residents, including Kafi Bolton, reported difficulties in reaching emergency services during the incident. Bolton, who had recently moved into the complex, described the experience as traumatizing.

“There’s soot on my ceiling fan. There’s soot all along my crown molding, my area rugs are now black,” Bolton told Channel 2’s Eryn Rogers. “Why can’t I get through? 911, you’re supposed to pick up on the first ring, and it was like the call wasn’t going through,” Bolton said…

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