‘There’s no checks and balances:’ Georgia homeowners want better way to vet contractors

DEKALB COUNTY, Ga. — We’ve all heard the horror stories — a home remodel that drags on for months, jobs that never get finished, or projects that fall apart right after you pay the bill. Consumer advocates say every year, home repair complaints are among the most common.

That’s left Georgia homeowners asking — where’s the accountability?

A deck dispute

Eve Overland says she’ll never ignore her instincts again. She hired Richard Buonocore with Echelon Restoration and Construction to rebuild her deck in DeKalb County.

But after paying him $28,000 for what she felt was poor workmanship on a project weeks past deadline, she fired him and contracted with another company to start all over again…

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