A metro Atlanta Uber driver says he finally received a nearly $2,000 refund from Hertz more than a year after he was charged what the company now admits was a mistake.
Savian Walker says Hertz incorrectly charged him a “driver’s fee” in January 2024, an amount that overdrew his bank account and ultimately caused his account to close. Walker said repeated attempts to resolve the issue through customer service went unanswered until Channel 2 Action News contacted Hertz on his behalf.
“This definitely would not have been possible without Channel 2 stepping in,” Walker said during a Zoom interview…