Man calls United Airlines customer service, gets connected to someone else who takes $17k

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare.

His call to United Airlines’ customer service line ended with him talking to someone else who charged his credit card for more than $17,000. The airline is now investigating.

Smoker was set to take his wife, kids and their friends on an 18-day trip to Europe in late May. The family’s first flight got canceled after hours of delays due to mechanical problems…

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