Three years after becoming a standalone agency, Austin’s Homeless Strategies and Operations has its first strategic plan.
The two-year roadmap, released this week, calls for sweeping changes to agency operations through 2027 — from tighter performance tracking to better public communication and contracting procedures — and includes several specific goals like adding 650 new shelter beds and two additional housing navigation centers.
“Over the next two years, we will build on the progress our city has made while addressing the urgent and evolving challenges of homelessness,” Homeless Strategies and Operations Director David Gray wrote in the report. “Our strategic plan is both ambitious and practical: it identifies the actions we will take together, the values that guide us, and the measurable ways we will track our progress.”…