Water in this Austin suburb comes out brown, leaving residents with high bills and ruined appliances

Tyler Croft started having water problems right away after he and his wife moved to the Austin’s Colony neighborhood in far East Austin two years ago.

First, it was the dishwasher. Cups and plates came out caked in white residue. Then, they noticed the taste; it was chalky and bitter. Once, while grabbing a glass of water, Croft turned on the tap and it came out brown.

“That was the first sign that we knew we had to get something installed,” Croft said…

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