BATON ROUGE – After a power surge damaged Cassandra Chaney’s home and rendered her appliances inoperable, she filed a claim through Entergy. Months went by, and Chaney was left fighting to be fully reimbursed for the damage.
She contacted 2 On Your Side and received a call from Entergy to discuss a full reimbursement for items lost.
“The next day, the representative from Entergy called me and offered to pay the entire amount that I was requesting!”, said Chaney…