ST. GABRIEL – Kristie Mascarella’s Hellcat was stolen from her Iberville Parish home in May. Inside that car was her custom wheelchair. Ever since, she has been in a battle with insurance, trying to replace the chair.
“It seems like I just keep getting the run around,” Mascarella said.
It was just days ago that Mascarella received a letter in the mail from Humana explaining why the cost of the chair hadn’t been approved yet. It’s been months since she first started working through the claims process, and she still doesn’t know whether or not her custom LSU wheelchair will be replaced and paid for by insurance…