BATON ROUGE — Six months after Delta Utilities began offering natural gas service to 95,000 homes in East Baton Rouge Parish, complaints about prices are spiking.
“I don’t understand why the hike up in the gas,” Delta customer Cathy Netter said. “We have a heater, but you know we don’t use the heater every day. We haven’t had a whole lot of cold. Maybe once or twice a week, then it’s back hot again.”
Since the region’s first cold snap, hundreds of people reached out to WBRZ to complain that their natural gas bills were much higher than expected. Delta Utilities is aware and met with WBRZ to discuss a variety of customer issues…