Shopping for a new or used vehicle should be an exciting experience, but for many Washington residents, it can quickly turn into a nightmare when dealing with unscrupulous car dealerships. Certain dealerships have earned notoriously bad reputations across the Evergreen State, from deceptive sales tactics to poor customer service. Before you sign on the dotted line, it’s worth knowing which establishments to approach with caution—or avoid altogether.
1. Walker’s Renton Subaru
According to a comprehensive study of over 40,000 Google reviews commissioned by Tinting Chicago, Walker’s Renton Subaru in Seattle earned the dubious distinction of being ranked the #1 most “pushy” dealership in the nation. Customers frequently report aggressive sales tactics, with salespeople applying excessive pressure throughout the buying process. Many reviews mention feeling rushed into making decisions without adequate time to consider options or financing terms.
The dealership’s high-pressure environment creates an uncomfortable experience for shoppers who simply want to explore their options without feeling cornered. Former customers advise potential buyers to come prepared with research and stand firm against pushy sales techniques if they visit this location.
2. Northwest Premier Auto Sales
This West Richland dealership has accumulated numerous complaints with the Better Business Bureau . One particularly scathing review from a customer who purchased a 2017 Chevrolet Silverado described their experience as dealing with the “WORST CAR DEALER TO BUY A CAR FROM!!”.
Customers report issues with vehicle condition misrepresentation, difficulty obtaining proper documentation, and poor after-sales support. The dealership has developed a reputation for selling vehicles with undisclosed problems that become apparent shortly after purchase, leaving buyers with expensive repair bills and few options for recourse.
3. Pierre Ford of Seattle
Ranked as the 8th pushiest dealership in the country according to the same national study, Pierre Ford has earned a reputation for aggressive sales tactics that make customers uncomfortable. Shoppers report being subjected to the classic “bait and switch” technique, where advertised vehicles at attractive prices mysteriously become unavailable upon arrival, with salespeople steering them toward more expensive options…