After spending $6,500 to ship his Rivian R1T from Alaska to Washington for a warranty repair, an owner was told by Rivian’s Seattle service center that they “never promised to cover shipping both directions” for a subsequent warranty repair, leaving his truck stranded 2,300 miles from home.
The owner went to Reddit to talk about it:
“A few years back, I drove my Rivian from Texas to the great state of Alaska due to a change in work location. I think I was the first to make such an adventurous drive, and I apologize for never getting around to posting about it. Before the move, I asked Rivian what servicing the vehicle would look like, and the general answer was ‘we don’t know.’…