BHM airport offering interpreting services to deaf and blind travelers

Reviewed by: Mary Helene Hall

Reading time: 2 minutes

Last week, the Birmingham Airport Authority announced it is offering visual interpreting services and on-demand sign language interpreting to travelers as they make their way through Birmingham-Shuttlesworth International Airport (BHM).

New airport service

Here is how service works.

For the blind and low-vision communities, the program is called Aira Explorer. It does the following:

  • Connects the blind and low-vision communities with a trained professional who can describe, narrate, navigate and read aloud their surroundings
  • Using a mobile phone camera, microphone and speaker, passengers can get the assistance they need — when they need it with things like searching for flight information, gate changes, the TSA Security Checkpoint or shopping for pre-flight snacks or souvenirs

For those who are deaf and hard-of-hearing, Aira ASL works similarly by providing live, real-time sign language using a mobile phone camera, microphone and speakers…

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