More than 350 gallons of home heating oil pumped into Mass. family’s basement. Now they can’t live there. How much this disastrous mistake could cost

Dang Nguyen wasn’t expecting a delivery that morning, especially not one that would leave his Medford, Massachusetts home smelling like a fuel depot.

But when his wife and brother-in-law caught a whiff of fumes drifting up from the basement, they realized something was very wrong.

It wasn’t a package gone astray. It was 385 gallons of home-heating oil, mistakenly pumped straight into the Nguyens’ basement by a Fawcett Energy driver who showed up not just at the wrong house, but the wrong city…

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