The City of Boulder announced Tuesday that the Boulder Police and Fire Communications Center will begin using AI technology this month during limited hours and days of the week to answer non-emergency calls.
According to the city, the technology will not be used to answer emergency 911 calls.
In the release, the city said the purpose of the non-emergency line AI assistant is to provide faster and more efficient responses to non-emergency calls, which the city said will allow dispatchers to handle higher-priority calls more quickly…