When Mawa McQueen opened Crepe Therapy Café, the James Beard Semifinalist Chef added a unique role to the staff: A Connector focused on fostering meaningful connection among guests, staff, and the larger Boulder, Colorado community. She views the role as central to her mission of creating a third space where everyone can find connection and belonging in a world that is often lacking that sense of community.
To fill the role, she found Steve Laser, who had left a finance career to save his high school hangout from closure. Though he interviewed for a different position, when she learned his story, McQueen knew he would be a good fit for the Connector opportunity.
Modern Restaurant Management (MRM) magazine connected with the pair to learn more about their experience.…