TAMPA, Fla. (WFLA) — More than a year and a half after a Better Call Behnken investigation exposed inflated windshield claims, totaling more than $14,000 for a Manatee County woman, she continues to pay the price.
Now, she’s been denied auto coverage due to the phony claims showing up on her insurance claims report.
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8 on Your Side
Colleen Hernandez first called 8 On Your Side Consumer Investigator Shannon Behnken in early 2024. She discovered three separate windshield claims were filed with her former insurance company, totaling an eye-popping $14,393, even though she requested only one windshield — and not even from the company that sent the bill…