Update: CBS New York has learned the heat was turned back on around 4:30 a.m. Tuesday.
NEW YORK — It has been three days of no heat, no hot water and, some Manhattan residents say, minimal communication.
Crews have been working on Third Avenue at 37th Street in Murray Hill since Saturday, when it all started.
CBS New York was told a water main break caused issues underground, affecting several buildings in the area. And judging by the size of just one of the buildings, that’s a lot of people impacted.
“You can’t take a shower. The apartment is actually like the North Pole right now. It’s better to be outside,” Murray Hill resident Ali Shamoun said.
With that, Shamoun has been spending a lot of time outside and when he is inside, he stays bundled up.
“Jackets on when you’re in the apartment. You go to bed the same way. There’s no easy way to cope with it right now, but we have to wait for the experts to fix the problem,” Shamoun said.