NEW YORK CITY (PIX11) — MetroCard users might remember seeing their remaining card balance when swiping into the subway, helping them to keep track of when to reload. Now, a similar feature could be coming for OMNY.
The MTA is “exploring the possibility” of displaying remaining OMNY balances when subway riders tap at a turnstile, a spokesperson for the agency told PIX11 News.
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The possibility of the future update comes after customer feedback received during the MTA’s public comment period in August.
In a September Board meeting, MTA officials acknowledged that many riders requested more visibility and transparency of payment and trip history to better keep track of when they were receiving free rides.
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“We heard from tap and ride customers who want better visibility into their trip history and some help building a little trust that this new unlimited ride fare cap is giving them free rides,” said MTA Deputy Chief Jessie Lazarus. “Frankly, we agree.”…