It’s no secret that New York City is a crushingly expensive location, especially for regular renters. For their prices, one would expect everything in these apartments to be functional and for landlords to adhere to building codes. However, one family got a rather cold surprise after they found out their $3,000/month New York apartment has no heating whatsoever, forcing them to endure the winter cold with nothing but clothes.
NYC mother frustrated, speaks out after paying $3,000 in rent for a freezing apartment with kids inside. 😳🥶💔 pic.twitter.com/1A5MUF1ibs
— Rain Drops Media (@Raindropsmedia1) February 10, 2026
The frustrated mom of two posted the video in early February, and in the footage, you can hear her complain that the landlord has been rude and doesn’t seem to want to do anything about the lack of heating despite the renter paying $3,000 per month. In the video, you can see her steamy breath, which usually only happens below 45°F (7°C), technically pretty close to subzero temperatures. This ordeal went on, allegedly, for two weeks.
The New York mom had to rely on water heaters and other appliances to heat her apartment, but sadly, those were not enough. It’s not that she didn’t file a formal complaint, according to the New York mom, she did, but “nothing ever really happens, even after reporting to 311, even after reporting to HPD (Housing Preservation & Development).” Hence, the purpose of her video is to make the situation public, as apparently, other tenants are suffering the same…