Passengers traveling on JetBlue from Turks and Caicos claim the airline treated them inhumanely after their significantly delayed flight.
Travelers headed for Boston did not receive accommodations from the airline after the flight’s 24-hour delay. Although an unexpected inconvenience, what occurred next left many horrified by their treatment.
Given the circumstances, most assumed they could pass the time at the airport. Others thought they would receive hotel vouchers from the airline, as is often customary in the U.S. Instead, they were left with no options. The airport warned they would be kicked out, and no hotel options were reportedly available for that evening.
One passenger, Marty, told Boston 25 News that the airline allowed airport personnel to “put people out on the streets.” He compared the ordeal to being treated “like animals,” with his children also in tow.
“To put people out on the streets like animals was something I will never forget for the rest of my life,” explained the frustrated dad. “Just very unsettling, traumatizing experience you have three young kids all looking to you for an answer, a wife looking at you for an answer, for the first time as a husband and as a father and as a man, I had no idea how I was going to shelter my family for a night.”