NYSEG: Technical error sends mistaken cancellation notices to Autopay customers

BUFFALO, N.Y. — If you are a NYSEG costumer who recently signed up for Autopay, you may have gotten a cancellation notice for your services.

The company said those notices went out by mistake and is calling it a technical error.

In a statement, the company told 2 On Your Side, “We acted quickly to lock down the affected accounts and will work with every customer to resolve this issue with no penalties or fees to them.”…

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