HAMBURG, N.Y. (WKBW) — Local families are speaking out about what they describe as inadequate care and long wait times for their loved ones at Elderwood in Hamburg, with state inspection records revealing multiple deficiencies in basic care services.
According to records, state inspectors enforcing federal standards found issues with delays in basic care, infection control lapses, problems with pain management programs, and families say they believe their complaints aren’t being addressed.
For families with loved ones inside Elderwood at Hamburg, they say that these inspection findings represent daily struggles they witness firsthand…