Allegations of cold rooms and roof leaks inside a Williamsville nursing home are raising a broader question about the future of long-term care in New York.
Earlier this week, 7 News shared the story of 95-year-old Norma, who says she visits her daughter nearly six days a week at Comprehensive Rehab of Williamsville. Norma described roof leaks, buckets lining hallways and rooms she says felt unusually cold.
Her family and employees allege temperatures inside the facility were lowered to manage snowmelt and worsening roof leaks. The facility declined to comment…