Attorney General Jeff Jackson said Thursday that he is demanding answers from Ticketmaster about presale queues, technology issues, and how it monitors and responds to bots and other bad actors that try to disrupt the sales process for Stanley Cup Final tickets.
Many Hurricanes season ticket holders who had presale codes so they could buy seats before anyone else said they couldn’t get tickets because of issues with Ticketmaster’s queue, Jackson said.
“Season ticket holders did everything right. They had the codes, they showed up on time, and the system left them in line for hours and without tickets,” Jackson said. “Ticketmaster’s got one week to respond to our questions.”…