BlueCross BlueShield of Tennessee (BlueCross) is launching BlueHorizon, a full-time, paid apprenticeship program offering an accelerated path to an Associate Degree in Health Sciences from Chattanooga State Community College and a full-time paid customer service role at BlueCross.
Roy Vaughn, SVP and chief human resources officer for BlueCross, noted that as rising costs continue to impact all parts of the health care industry, customer service talent remains an evergreen need for the company. BlueHorizon will improve BlueCross’ ability to attract and retain top talent in those roles.
“Customer service is key to how we deliver value for our members and business customers, and we hire more than 350 people a year for these roles throughout our organization,” Vaughn said. “Some of our best employees have started their BlueCross journeys in these positions, and this education-and-employment opportunity gives motivated individuals a chance to launch a career with a mission-driven company.”…