Patients in Hampton Roads have previously told WHRO they’re often left in the dark when it comes to medical bills, with missing details, unexpected charges and little clarity on what they owe.
Some said they never received itemized bills. Others said their accounts were sent to collections while they were still disputing charges.
Now, a new report suggests those experiences are part of a broader system — one that can lead to lawsuits, wage garnishment and long-term financial strain for patients across Virginia…