Several Chicago-area customers say Chase suddenly locked them out of their bank accounts and kept their money on hold for weeks, leaving some scrambling to cover basic bills and family expenses. The complaints, from a Lombard man, a River North resident and other callers around the country, surfaced after local reporting prompted more people to step forward. Those affected report freezes that ranged from small refunds to tens of thousands of dollars, and many say the bank’s early explanations were confusing at best.
Local Customers Report Large Holds
According to ABC7 Chicago, Lombard resident Jim Gibson says Chase froze $42,000 in his account and did not return the funds for more than a month, and that the money was released only after the station’s…..