The City of Covington has officially promoted “Clive,” its online chat agent inspired by the 30-foot fiberglass alien perched on the side of the Midtown Parking Garage, to serve the entire city website.
Originally launched in November 2024 on the Economic Development Department’s webpage, Clive quickly became a popular resource for business owners and entrepreneurs. From walking users through the steps to open a business in Covington, to helping locate available commercial property, to providing guidance on incentives and required permits, Clive offered fast, effortless assistance right from the bottom-right corner of the screen.
With today’s expansion, Clive now supports visitors anywhere on the City’s website. Whether residents are looking for trash and recycling information, trying to report an issue, searching for parks programs, paying bills, reading about upcoming meetings, or navigating City services of any kind, Clive is designed to point people to the right place—quickly, clearly, and at any hour of the day.
Clive also speaks both English and Spanish, improving accessibility across our diverse community…