Duke customers complain of soaring bills, and not just because of usage

Many Cincinnati-area residents are experiencing sticker shock when opening their Duke Energy bills this month, but the recent cold weather isn’t the only culprit behind the higher costs.

While December and January’s frigid temperatures have led to increased energy usage, customers are discovering that delivery charges — fees that many assumed were fixed — are also contributing significantly to their monthly bills.

Kathy Develius of Maineville said her Duke Energy bill “tripled in one month.”…

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