TAMPA, Fla. (WFLA) — Our Better Call Behnken investigation has discovered the federal government can deny your flood insurance claim, even when you did everything right.
Now, new homeowners left of on the hook for flood damage are questioning the disclosure form the sellers provided them. This is after their flood claim was denied because of the previous homeowner’s claim.
A Pinellas County family thought they were protected with a $8,600 flood policy through the program, which is administered through FEMA, but after their home was flooded by Tropical Storm Debby, their claim was denied.
The family said FEMA cited prior loss on the property that the previous homeowner collected on but did not repair.
Homeowner Danielle Jensen said she feels she was sold a worthless policy.
“He told me that he had received the prior loss report,” Jensen said, explaining what her insurance adjuster told her. “He looked at it, and it was the worst case scenario and that from the prior loss report, from the pictures, it was clear that the house was in the exact same state when he viewed it.”