Today. Tuesday, Oct. 6, the Greater Cleveland Regional Transit Authority (GCRTA) is celebrating Customer Experience Day by recognizing our riders and the districts, departments, and individuals who go above and beyond to deliver exceptional customer experiences.
GCRTA Customer Experience team members will be greeting riders at various Bus/Rapid stations and in Downtown Cleveland Public Square thanking them for riding GCRTA.
RTA officials encourage customers to stop by one of the following locations to connect with a, RTA Customer Experience team member to say hello, share a transit experience, grab a refreshment, take a photo, and collect GCRTA giveaways:
Greater Cleveland RTA Customer Experience Day 2025…