Cleveland Metroparks says its twin, 700-foot refrigerated toboggan chutes at The Chalet in Mill Stream Run Reservation are scheduled to reopen for the season on November 27, with reservations opening Friday, November 20, at noon. Riders willing to brave the 70-foot drop can reach speeds up to 50 mph, and the park says the chutes are built to operate with or without snow through late February, weather permitting.
Booking a Slot Before the Rush
According to Cleveland Metroparks, reservations are required for the 2026-2027 season. Season pass holders are the exception, according to the park’s Mill Stream Run Reservation page, which notes reservations are not required for pass holders. Everyone else will need to snag a time slot starting Nov. 20, and as FOX 8 News reports, those signups can be done online or by calling 440-572-9990.
Even with timed entry, patience is part of the deal. The park’s own listing warns that typical lines and wait times run 20 to 30 minutes, but on busy days they can stretch past an hour. FOX 8’s reporting adds that waits can reach a full hour even for those who already booked a reservation slot, so building in extra time before a scheduled ride isn’t a bad idea.
Rules of the Ride
Cleveland Metroparks requires every rider to be at least 42 inches tall, and all riders must wear winter gloves or mittens that cover their fingertips before climbing aboard. Each toboggan holds a maximum of four riders, so groups larger than that will need to split up. The Chalet itself sits at 16200 Valley Parkway, between Routes 42 and 82 in Strongsville…