Spectrum customers in CLE experience outages after plow truck hits utility pole

The new year just began, and it’s already giving some local businesses, homeowners and renters a big headache due to a mass Spectrum service outage in Cleveland Heights.

“It’s hard when you have these larger corporations and they just don’t really have any retribution or things that they can do or offer to make it any better,” said Nicole Gillota Brichacek, the owner of Gypsy Beans & Baking Co. in Cleveland.

Friday wasn’t an easy day for Brichacek due to down technology systems. Still, Brichacek said she managed to get by despite the service outage…

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